Category Local Papa John’s News

Papa John’s Rated #1 By American Customer Satisfaction Index With Highest Category Score In Survey History

Papa John’s is tops in customer satisfaction among limited-service restaurants, according to the 2012 American Customer Satisfaction Index (ACSI) released June 19, 2012. Papa John’s achieved the highest score ever by an individual brand in the Limited Service Restaurant category, and it is the 11th time in the past 13 years that Papa John’s has posted the highest score among national pizza businesses.

To celebrate this outstanding achievement all 23 Central Ohio Papa John’s restaurants are offering 50% off ALL regular menu priced online orders ALL this week (August 20th-26th) with promo code: thankyou at

“A lot of people want to own quality, but it takes time and costs money to own quality,” said John Schnatter, Papa John’s Founder, Chairman and Chief Executive Officer. “For more than 27 years, ‘Better Ingredients. Better Pizza.’ has been the foundation of everything we strive for as a company. It’s this long-term commitment to quality and providing our loyal customers with excellent service and superior quality pizza that has driven our success. And we will continue applying these core principles throughout every facet of our business.”

In addition to the top overall ACSI rating for limited-service restaurants, Papa John’s score of 83 tied the highest rating in the Full Service Restaurant category. Papa John’s also earned the highest score regarding product quality, service quality and customer loyalty in the individual ACSI ratings for pizza businesses.

“We know our customers’ expectations are very high and our team members work hard to deliver on those expectations – including investing in technology and providing pizza lovers with benefits not found with our competitors,” Schnatter said. “We take great pride in the ACSI ranking, and it is a real testament to our franchise and corporate restaurant operators and team members, and their focus on delivering a superior-quality product with excellent service.”

The ACSI ranking comes on the heels of the 2012 Harris Poll EquiTrend® Study naming Papa John’s as its 2012 Pizza Brand of the Year due to the company’s quality and consumer preference for Papa John’s pizza.

Papa John’s Of Central Ohio Celebrates The Buckeyes In The Final Four!

Score big this weekend as all Central Ohio Papa John’s locations celebrate the Buckeyes in The Final Four. This weekend only, Papa John’s is offering a Large THIN crust Pepperoni Pizza for only $4 when you purchase ANY pizza at regular menu price. The offer is available March 31st-April 2nd online using promo code: 4bucks or at all participating Central Ohio locations.

Papa John’s Of Central Ohio Celebrates Their 20th Anniversary!

The Central Ohio Papa John’s team is excited to be celebrating their 20thh Anniversary in Columbus. Allen Hertzman, the founder of the franchise group Johncol, Inc. opened his first Columbus restaurant in late December of 1991 on Bethel Road. The team still owns, operates, and is headquartered in the same plaza on Bethel Road today.

To celebrate their 20th year of service in Columbus and to thank their loyal customers all local Papa John’s are offering a 20¢ Large One Topping Pizza with the purchase of ANY Specialty Pizza at Regular Menu Price online only through March 25th with promo code 20years online at




Papa John’s Heart-Shaped Pizza Guaranteed To Heat Up The House This Valentine’s Day

Cupid must be thrilled! He has more than just arrows at his disposal this Valentine’s Day to help in the romance department as Papa John’s heart-shaped pizza makes its return. Available February 10 through 14, couples and loved ones can turn the heat up on Valentine’s Day with a themed pizza that has become as much a Valentine’s Day tradition as the cherub of love.

Papa John’s Heart-Shaped pizza has become a popular seasonal request, signifying a trend that many consumers continue to forgo the fancy Valentine’s Day dinner to spend quality time at home with significant others, friends and family.

“Valentine’s Day is special and filled with many quality traditions and Papa John’s heart-shaped pizza is one tradition that always adds excitement to the holiday,” Papa John’s chief marketing officer Andrew Varga said. “Along with the typical flowers, stuffed animals and box of chocolates, our themed pizza is quickly proving to be another staple of romance.”

Papa John’s has 23 restaurants in Central Ohio and this week only we’re also celebrating our sweeter side with your choice of either our Large Ultimate Double Pepperoni or Tuscan Six Cheese Pizza and a Cinnapie for only $11.99.

Heads Up! Super Bowl XLVI Coin Toss Lands On ‘Heads’ Giving Free Papa John’s Pizza To Millions!

Hey America, are you ready for some free Papa John’s pizza – the Official Pizza Sponsor of the NFL and Super Bowl XVLI? In one of the most anticipated “flips” in history, the coin toss for Super Bowl XVLI landed on “heads” this evening, resulting in a free large one-topping Papa John’s pizza and 2-liter Pepsi MAX for the millions of members of Papa John’s Papa Rewards customer loyalty program.

Fans who were enrolled in Papa Rewards as of 6 p.m. ET today will receive an email Monday with instructions on how to get their large one-topping pizza and 2-liter Pepsi MAX.

“No matter which team you are rooting for, everyone enrolled in Papa Rewards walks away a winner after Super Bowl XLVI,” said John Schnatter, Papa John’s Founder, Chairman and CEO. “It’s our way of celebrating a terrific NFL season and rewarding our loyal Papa Rewards customers.”

America chose which side of the coin it would be on via a popular vote Jan. 22 through Feb. 1 at “Heads” prevailed with 60 percent of the vote.

Papa John’s Super Bowl Coin Toss Experience was supported via an integrated marketing campaign that included a national television commercial featuring NFL stars Peyton Manning and Jerome “The Bus” Bettis, along with Schnatter, as well as digital media advertising, social media, media relations, and interactive, video-rich Web pages at

As a special thanks to our customers all Columbus Ohio area Papa John’s restaurants will be offering a Large One-Topping Pizza for only $.46 cents this week only with the purchase of Large Specialty Pizza.

Lots Of Papa Johns Pizza At The 2012 Wendy’s Chili Open

The Westerville Sunrise Rotary Club is pleased to announce that its 16th annual Wendy’s Chili Open fundraising event will be held on Saturday, February 4, 2012 at the Columbus Zoo and Aquarium from noon to 5:00 p.m.  This is one of the largest 1-day fundraisers planned and run entirely by Rotary Club members in the country.

In addition to showcasing Wendy’s Chili, this family-oriented event features food from several prominent local restaurants, live music provided by The Debits, silent auctions, live auctions, raffles, The Children’s Open with supervised entertainment in the Activity Pavilion of the Zoo, The Polar Bear Golf Open at Safari Golf Club, and other zoo-wide entertainment, with all proceeds going to area children’s charities.  The event will again be hosted by local celebrities Dom Tiberi of WBNS 10TV and Woody Johnson of WCOL 92.3.

In its previous 15 years, this fundraising event has raised over $1.7 million with 100% of the proceeds donated to area children’s charities such as The Dave Thomas Foundation for Adoption, The Children’s Hunger Alliance, Flying Horse Farms, Mount Carmel St. Ann’s, The Ohio Troopers Caring Fund, The Sunrise Rotary Foundation, W.A.R.M.,The Buckeye Ranch, Nationwide Children’s Hospital, and numerous other children’s betterment programs.

This year, the event is presented by Kroger and Papa John’s along with media sponsors that include WBNS 10TV, The Columbus Dispatch, WCOL 92.3, This Week Community Newspapers, and ClearChannel Outdoor.

Tickets may be purchased at the Zoo for $30 on the day of the event. $5 discount coupons will be available in The Dispatch and from Papa John’s.  Tickets can also be purchased in advance for $25 on the event web site Parking at the Zoo will be the usual $5 per vehicle and children 12 and under may attend free when accompanying an event ticketholder.

The purchase of an event ticket also includes free admittance to the Zoo and all its exhibits for the entire day, from 10:00 a.m. to 4:00 p.m.  Please visit the Wendy’s Chili Open event web site at or the Columbus Zoo and Aquarium web site at for additional information.

For further event and sponsorship opportunities and additional details, please contact Pat Kemmer, 2012 event Chairperson, at (614) 679-2418 or

Papa John’s Announces Its Grand Opening In Pickerington

The Papa John’s Pizza of Central Ohio franchise group Johncol, Inc.’s Operating Partner Charles Burris is pleased to announce the opening of a new Papa John’s Pizza restaurant in Pickerington.

The Pickerington restaurant, located at 1201 Hill Road North (next to Big Lots) began servicing the Pickerington area on September 8th and is open for delivery, carryout and online ordering at This Friday the 14th from Noon-1pm join the Pickerington Area Chamber of Commerce, the Columbus Blue Jackets Mascot “Stinger”, and the entire Papa John’s of Central Ohio team for the official ribbon cutting. “Stinger” from the Blue Jackets will be giving away some CBJ merchandise and a chance to win tickets to a game! There will be other great door prizes including a year of FREE Pizza and samples from Papa John’s Pizza.

 “We’re very excited about our newest location in Pickerington. They have given us an extremely warm welcome and we look forward to our partnership with this great community for years to come,” said Charles Burris, Operating Partner for the Papa John’s Pizza of Central Ohio franchise group Johncol, Inc.

Papa John’s remains focused on using the highest quality ingredients to make its customers superior-quality products including original and thin crust pizzas, Cheesesticks, Wings and Chickenstrips. Papa John’s makes the crust of every traditional pizza with fresh dough (never frozen) prepared with clear-filtered water in the company’s regional quality control centers. Papa John’s uses only fresh-packed tomato sauce made from vine-ripened tomatoes, which go from the vine to the can in an average of six hours, 100% mozzarella cheese and vegetables that are cut fresh in the restaurant every day.

Johncol, Inc. the local franchise group for Papa John’s Pizza is based in Columbus with 23 franchise restaurants headed up by Franchisee Allen Hertzman and Operating Partner Charles Burris. The Johncol team was recognized as the 2010 Papa John’s Franchisee of the Year. Hertzman opened his first Papa John’s Restaurant on Bethel Road in 1991. Since then Johncol has expanded in the greater Columbus area including locations in Delaware, Marion, Mansfield and Newark/Heath. Johncol, Inc. also recently signed a multi-year partnership as the official pizza of the Columbus Blue Jackets and Papa John’s is the exclusive pizza sold at Nationwide Arena.

Columbus Blue Jackets & Papa John’s Columbus Announce New Multiyear Partnership

The Columbus Blue Jackets and Papa John’s Pizza announced today a new multiyear partnership that makes the world’s third largest pizza company the official pizza of the Columbus Blue Jackets. Papa John’s will be the exclusive pizza sold at Nationwide Arena starting tonight at Blue Jackets FanFest presented by Boehringer Ingelheim Roxane Laboratories from 5-9PM. During tonight’s event, fans may visit the Papa John’s concession stand that anchors the food offerings on the Bud Light Terrace located on the arena’s main concourse.

The fully integrated partnership is highlighted by a host of in-market and in-game promotions as well as traditional in-arena messaging elements. Every Monday during hockey season, Papa John’s customers and Blue Jackets fans have a chance to score free toppings thanks to the weekly Blue Jackets Special – a large cheese pizza for just $9.99, complete with a free topping for every goal that the team scores in its last game. The number of free toppings doubles with a Jackets win. In addition, the Blue Jackets and Papa John’s are also teaming up to offer a monthly contest in which businesses may register online for a chance to win a pizza party at the office and Blue Jackets game tickets.

“We are very excited to partner with the central Ohio franchise group to bring the strength of Papa John’s national brand to our team,” said Cameron Scholvin, Columbus Blue Jackets Senior Vice President of Corporate Development. “We’re particularly looking forward to engaging Blue Jackets fans throughout the year via Papa John’s marketplace activations.”

“Our entire organization has always been big fans of the Columbus Blue Jackets,” said Charles Burris, Operating Partner for the Central Ohio franchise group for Papa John’s Pizza. “This multiyear partnership marks our first with a central Ohio sports team and our number one focus will be on the fans, with exciting promotions in game and out in the local community.”

The partnership further reaches the youth hockey and skating community with messaging at the Chiller Ice Rinks and presenting sponsorship of Chiller birthday parties held at the suburban rinks.

Also, when the Blue Jackets celebrate their 11th National Hockey League Opening Night on Friday, Oct. 7 against the Nashville Predators, all fans in attendance will receive a 2011-12 Blue Jackets magnet schedule courtesy of Papa John’s.

Papa John’s franchise remodels 17 local restaurants

The Central Ohio franchise group for Papa John’s, which was awarded the company’s prestigious title of 2010 Franchisee of the Year in March, recently remodeled 17 of their 22 locations.

The Johncol team continues to do an outstanding job of delivering on the “Better Ingredients, Better Pizza” brand promise and the recent remodels are an example of their commitment to the brand. The new restaurant lobby enhancements are simple, clean, inviting and deliver the brand personality and promise through signature elements which include a very appealing red and grey color scheme.

On a recent trip to Columbus, Papa John’s Founder, John Schnatter, toured some of the remodeled stores and recognized Johncol’s commitment to the brand. The Johncol team was the first franchise team in the country to complete a remodel of this scale.